It has been noted that throughout the network some patients have been aiming to access the MBS rebates through allied health service providers but have found when they get to Medicare after paying their account they can not claim because they are a DVA patient and sadly patients are losing their money.
When referring a DVA patient to allied health:
Patients who pay for their own visit to the allied health professional thinking they will get a rebate from Medicare will infact receive no refund. Medicare does not pay a refund to DVA card holders.
- GPs referring patients to allied health who are DVA cardholders (with the exception of white DVA card holders as these are disease specific and would need to relate to the disease) either the GPs surgery or the patient needs to ring and confirm with that provider that they are:
Registered with DVA to participate, and
- that the provider actually accepts to follow the DVA rules to see this patient and bill them using their DVA card.
For more information please look at the fact sheets on the DVA website at www.dva.gov.au or feel free to ring with any questions on 13 32 54.